Holiday Standard Postcards Templates

Thank you for bringing this to our attention. We are sorry to hear that some of the Standard Postcards were smudged. We understand how important print quality is, and that the misprint you described is not the experience you expected. Please rest assured that this is not normal for our print quality. We would like the opportunity to make this right for you. To help us assist you more effectively, please reply to this email with a photo displaying the issue. If your request is urgent, and you need an immediate solution, please reach out to our Customer Support team via www.vistaprint.ca/customer-care/help-center/. We look forward to working with you.

Thank you for sharing your feedback with us. We completely acknowledge your disappointment regarding the cut quality of your postcards, and we understand that uneven borders do not provide the professional look you expect for your business. Upon checking your account history, we can confirm that you were recently assisted by one of our Care Specialists regarding the text error and uneven borders on your original order, and a replacement batch was processed and shipped out to you at no additional cost. We want to ensure that your new postcards completely meet our high standards. Please respond directly to this email to let us know if you are still experiencing issues with the replacement batch, and if you could also share a few images of how they turned out, it would help us greatly in reviewing the print quality. We look forward to your reply and are here to ensure you are fully satisfied.

Thank you for taking the time to share your feedback. We completely acknowledge your disappointment with how the color printed on your postcards. We always want your designs to look vibrant and exactly as you envisioned them, and we understand how frustrating it is when a color like red doesn't turn out as rich or bright as expected. To help us investigate what happened during the printing process and find the best way to correct this for you, could you please respond directly to this email and share a few images of the postcards you received showing how the red turned out? Once we can see the print results clearly, we will take the necessary steps to make this right for you. We look forward to your reply so we can get this sorted out.