We’re glad to hear you were satisfied with the print quality of the VistaPrint® Large Zip Cotton Tote Bag – 38.1 cm H x 45.72 W; however, we regret to learn that the material and finishing did not meet your expectations. We understand your concerns about durability, interior lining, and the overall presentation, especially since these were intended as gifts. Your input is very valuable and will be shared with our product team as we continue working to improve both the quality and design of our totes. Please note the tote bag is made of 100% cotton canvas which is a durable material. In addition, the bag can carry a capacity of 21-litre. These tote bags also have a rating of 4.7 star on our website. We trust your friends will find them handy to use. Furthermore, please note that we carry a wide range of other options that you can choose from that may better suit your needs: www.vistaprint.ca/clothing-bags/bags/totes.