Sep. 16, 2023 | RAEANNE
Response from Vistaprint Customer Care Team:
We're sorry to hear about the stability issue with the bottom of your Flag and the trouble with the QR code. Your feedback is valuable to us as we strive to improve our products. Please note that the Flag kit includes the pole, ground stake base & carrying case, and we offer Flag Base options if you'll be using the Flag on a different surface: As for the QR Code, it seems that the site URL used is not directing to the right page. We recommend adding the correct URL. As part of our Absolute Guarantee, we've taken the necessary actions on your order and an email with more details has been sent to you. Please feel free to dispose of or recycle the item received. We appreciate your feedback and hope to provide a better experience with any future orders you may place. Thank you for bringing these concerns to our attention.