Custom Jigsaw Puzzles

Q: When and how will I receive my custom puzzle?

Delivery times depend on your location and the [shipping option](https://www.vistaprint.ca/shipping) you select at checkout. You’ll see estimated delivery dates before placing your order so you know exactly when to expect your puzzle. Each custom puzzle is packaged with care in a sturdy box to keep the pieces safe during transit, ensuring they arrive ready to enjoy.

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Custom puzzles transform favourite photos into fun gifts that are easy on your wallet. Glossy-coated paperboard pieces, with 3 size options.
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Browse designs

Choose one of our templates

Browse designs

Choose one of our templates

Relive your special memories, one piece at a time, with custom photo puzzles.

3 sizes: 48, 500 & 1,000 pieces
Durable, glossy-coated paperboard
Full-bleed, photo-quality printing
Storage box included

Gifts & game nights, personalised

Want to add a personal touch to family night? Or come up with a truly unique holiday gift? Make your very own custom puzzles, featuring favourite photos, special messages or fun designs. They’re a great surprise, and an unexpected twist to a classic pastime. Not to mention, in today’s world of constant screen time, putting together a photo puzzle with loved ones is an ideal way to disconnect from all things digital.

Sturdy & special

Our custom puzzles come in 3 sizes: 48, 500 and 1,000 pieces. So whether your recipient is a puzzle master or just likes to dabble, you can choose the challenge that fits them best. Each photo puzzle is crafted from durable, glossy cardboard, ensuring images stay vibrant and pieces fit together smoothly. Our custom puzzles are great for kids, too, thanks to their sturdy construction. Whether you want to turn a family photo into a cozy game night at home, or create a unique puzzle Christmas gift for the grandparents, our custom puzzles will arrive disassembled and ready to be put together.

Easy design process

Ready to create your own puzzle? You’ve got a couple of options. You can browse our puzzle templates and add your own images or text. Or you can upload a custom design – photos, art, text and all. After you’ve reviewed your personalized puzzle design, we’ll take care of the rest. With over 2 decades of custom print expertise, we’re pretty much masters in memorable gifts. However, if something about your puzzle isn’t quite right, we want to know and we want to help.

VistaPrint offers Custom Jigsaw Puzzles design templates in assorted styles.

FAQs

Reviews

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Reviewed by 198 customers

Puzzled

Jan 12, 2026 | Carrie P. |

Verified Buyer

This puzzle has been a gift for my dad for several years. This year and last year, we switched to Vistaprint. While the photo quality is good, every single puzzle piece is the same shape. In areas with similar colors, it becomes nearly impossible to tell whether the pieces are placed correctly. We initially thought this was a one-time issue, but after ordering again this year and experiencing the same problem, we’ve decided we won’t be purchasing this puzzle again.

great gift

Jan 5, 2026 | Samantha K. |

Verified Buyer

great gift

Quality great size and packaging disappointing

Jan 1, 2026 | Sam Z. |

Verified Buyer

I’ve purchased a jigsaw puzzle previously and loved the tin box it came in. I thought I was receiving the same thing this year, but was underwhelmed by the cardboard box.

Response from Vistaprint Customer Care Team:

We appreciate you taking the time to share your experience. It is great to know that the puzzle quality met your expectations. Nonetheless, we understand how the change in packaging, especially compared to a previous tin box, could feel underwhelming and affect the overall impression. To allow us to look into this more closely, please reply to this email with clear photos that highlight the packaging concern you noted. This will help us review the situation accurately and ensure your feedback is shared with the relevant teams for future improvement. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via 833-996-2067.

Puzzle

Dec 30, 2025 | Anne J. |

Verified Buyer

The puzzle looked like the prototype. The puzzle pieces are thin and hard to piece together due to low quality.

Response from Vistaprint Customer Care Team:

Thank you for sharing your feedback with us. We understand your concern about the pieces being thin and difficult to assemble. We know how important it is for a puzzle to feel sturdy and enjoyable to put together, and we regret that the quality did not meet your expectations. To help us review this further, could you kindly provide photos of the puzzle pieces you received? This will allow us to better assess the issue and determine how we can improve your experience. If you have any further questions or need assistance, our Customer Support team is available at 833-996-2067 or visit our Help Center (https://www.vistaprint.ca/customer-care/help-center/) for assistance.

5 puzzles

Dec 30, 2025 | Nicole M. |

Verified Buyer

Good quality

Response from Vistaprint Customer Care Team:

Thank you for sharing your feedback on the Custom Jigsaw Puzzles. We’re delighted to hear that you were pleased with the quality and that the puzzles met your expectations. Your support means a lot to us, and we look forward to helping you create more custom products that bring enjoyment and lasting memories.

No more guesswork. We take care of the entire design process, from brainstorming ideas to delivering the files to your account.

Frequently asked questions

Creating a custom jigsaw puzzle with VistaPrint is a breeze. Here’s your step-by-step guide:

1. Choose your images: Select any photos, artwork or designs you want to feature. You can use a single favourite image or multiple images for a collage.

2. Pick a template or upload your design: Use one of our custom puzzle templates, which include options for photo collages and single-photo puzzles. Templates make it easy to arrange your images perfectly. If you already have a complete design ready, you can upload it directly and use it for the entire puzzle.

3. Customize your puzzle: Add special dates, names or messages to make your puzzle extra personal.

4. Preview your puzzle: Review your personalized design to make sure it looks exactly how you want. If at any moment you have questions, don’t hesitate to contact us – our friendly support team is happy to help.

5. Place your order: Once you’re all done with your photo puzzle design, finalize your order and leave the rest to us.

Absolutely! No matter who it’s for, a custom puzzle makes a sweet present that everyone can enjoy. Just picture this: the whole family crowded around a photo puzzle on Christmas morning, the warm glow of the fireplace flickering in the background. Now that’s a holiday moment to remember.

Our custom puzzles are printed on paperboard with a glossy coating. In addition to its durability, the material allows for crisp, photo-quality printing with a slick, shiny finish.

Yes, our custom puzzles come in 48, 500 or 1,000 pieces. Our small custom puzzle is a great choice for kids aged 4-7 approximately, while teens and adults may find our large custom puzzles more engaging.

Our 500 and 1,000 piece puzzles come packaged in a metal tin, while our 48 piece puzzle will arrive in a cardboard box. It’s important to note that the pieces of your custom puzzle will be shipped in a box that reveals the complete design. If you’re planning a special surprise – to propose, ask friends to be part of your wedding party or announce a pregnancy, for example – you’ll want to make sure that you have your puzzle delivered to you first. You can then package the puzzle pieces as you’d like.

Delivery times depend on your location and the shipping option you select at checkout. You’ll see estimated delivery dates before placing your order so you know exactly when to expect your puzzle. Each custom puzzle is packaged with care in a sturdy box to keep the pieces safe during transit, ensuring they arrive ready to enjoy.