We sincerely apologize for the Carpenter Pencil you received with missing text from its logo design. This is not the VistaPrint experience we want you to have. Allow us to assist you. Furthermore, we recommend replying to this review and providing an image of what you have received showing the problem, so we can work with you to find the best resolution possible. Nevertheless, we recognize your concern and are grateful that you took the time to comment. We look forward to hearing from you.