Please accept our sincerest apologies for failing to meet your expectations with how the text was printed. We understand that you're disappointed with this and, we wanted to make this up to you. Your account was reviewed and, we've taken the necessary steps to make this right. Also, an email will be sent to you with more information about this. We hope this helps.

Thank you so much for sharing your review on the metallic round lip balm. We do regret to hear the print doesn't show up well, however, we are pleased that you find it nice and cute. We appreciate your feedback and recommendation and will be happy to share it with the relevant team for further review. Thank you.