Design Gallery: Christmas Cards

Response from Vistaprint Customer Care Team:

Thank you for taking the time to share your order experience with us. We are truly sorry for the disappointment with the Christmas cards. Meeting your expectations is important to us, so we sincerely apologize for any inconvenience this may have caused. We took the necessary actions to make this right, and you should be receiving an email shortly with the details. Thank you for bringing the issue to our attention. We'll ensure to pass your feedback to the team for review.

Response from Vistaprint Customer Care Team:

We regret to hear that the purchase didn't come with envelopes. Upon reviewing the details of your transaction, we noticed that your Christmas cards were missing envelopes, possibly not included during checkout. To note for the future, the final page before checkout is where you can add envelopes to your order. We hope this information proves useful.

Response from Vistaprint Customer Care Team:

We're very sorry to hear that you're disappointed with the quality of the Christmas cards ordered and apologize for any inconvenience caused. To make this up to you, we've sent you an email with details of the steps taken on your account to ensure your satisfaction.

Response from Vistaprint Customer Care Team:

We're sorry to hear that you're not pleased with the paper stock on your cards. We understand that you're disappointed with this and, we wanted to make this up to you. Your account was reviewed and, we've taken the necessary steps to make this right. Also, an email will be sent to you with more information about this. We hope this helps.