New Home Christmas Cards Templates

We're sorry to hear that you were not happy with the quality of the print on the cards ordered as they were muted and washed out. We'll be happy to look into this matter further if you would reply with a photo showing how the print came on the products.

Thank you for sharing your feedback on the Christmas Cards. We appreciate your note about the paper quality and want to acknowledge your concern that the matte finish made your photos appear less vibrant, while the glossy option affected the inside writing surface. A few technical factors can sometimes cause colour shifts between the digital preview and the printed result. Matte paper can naturally soften or mute colours, and the conversion from RGB (screen colours) to CMYK (print colours) may also influence how tones appear once printed. In some cases, the file format or resolution can affect how fine details and gradients come through. To achieve more accurate tones, we suggest updating your artwork using CMYK colour codes. If you’d like a colour to appear more vibrant, lowering the amount of Black (K) in the mix can help, though adjustments may be needed across several colours to maintain balance. To help us determine whether this was due to these common variables or a production issue, we kindly ask that you share clear photos of the cards you received. This will allow our quality team to compare the printed result with your design file and identify the best solution. With regards to glossy paper stock, this option typically produces sharper, more vibrant colours for photo‑based designs, while offering a slick front and silky back/inside surface for easier writing. If you experienced issues with this option, we also invite you to share photos so our team can review further. If your request is time‑sensitive or you’d prefer to speak directly with a representative, our Customer Support team is available at 833‑996‑2067, or you can visit our Help Center for real‑time assistance: https://www.vistaprint.ca/customer-care/help-center/. We’re committed to making this right and look forward to assisting you further.