We’re sorry to hear that the cap didn’t meet your expectations, particularly with the panel and bill size. We understand how important the right fit and style are, and we apologize for the inconvenience. If you could send us some images of the item, we’d be happy to look into this further and find a solution.

Thank you for your feedback, and we sincerely apologize for the issues you experienced with your hat. Upon reviewing your account, we saw that you contacted our customer care team and that the matter was resolved. If you have any further concerns or need additional assistance, please don't hesitate to let us know.