Design Gallery: Roll Labels

Response from Vistaprint Customer Care Team:

We're sorry to hear about the issue with the alignment of your Roll Labels, and we understand how frustrating that can be, especially after reviewing a centered proof. We apologize for any inconvenience this has caused. We appreciate your feedback, and we take these matters seriously. We're glad to hear that a reprint has been offered as part of our Absolute Guarantee. You can be assured that your feedback will be shared with the relevant team for improvement. We hope you feel our genuine intentions to make things right.

Response from Vistaprint Customer Care Team:

While we are pleased to hear that you are happy with the quality of the labels, it saddens us to learn that you are disappointed with the text sizes. Since customer satisfaction is important to us, we have reviewed the account and taken the necessary steps to address the issue. The details of the resolution will be sent to you in an email. For future reference, we suggest that your text be at least 8 pts., but more important information (like your name or business name) can be printed in larger size.

Response from Vistaprint Customer Care Team:

We take pride in giving outstanding service, and we’re saddened to see we missed the mark. Please allow us the opportunity to make things right, and we need your help to do so. Kindly reply to this email and provide us with a photo of the item received through your review, so we can offer a solution you'll be pleased with.