Port Authority® Tall Short Sleeve Easy Care Shirt

We're sorry for any confusion caused with the decoration method of the shirts ordered and can understand your disappointment. In reviewing the account, we're seeing the shirts ordered has a heat transfer decoration method and not embroidery and so this would be the reason why the logo was not embroidered. We do offer dress shirts that you can find that has embroidery as an option. You can view an example of one here: https://www.vistaprint.ca/clothing-bags/dress-shirts/port-authority-r-superpro-react-tm-short-sleeve-twill-shirt

We regret to hear that the gray letters on the red Port Authority® Tall Short Sleeve Easy Care Shirt were hard to read. We are pleased to hear you like the fit. For best results, we recommend that you edit the shirt and place a new order. In the future, we suggest that you use colors that complement or contrast well with each other. For example, black or gray is too dark for this color red. Furthermore, we offered a solution that may assist with a future order, and an email with more details will be sent to you. We trust this will be beneficial to you.

We sincerely apologize for the disappointment with the print quality on your T-shirts. We understand how frustrating it must be to receive products that don’t meet your expectations, especially after just one wash. We saw that you’ve already reached out for assistance, and we trust that our customer care team has provided the support you needed. Based on that, no further action is required on our end at this time. If there’s anything else you need, please don’t hesitate to let us know.