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Thank you for sharing your thoughts on your experience with the Window Decals. We are glad to hear you like the decals. Although we regret to hear of your dissatisfaction with the installation kit not included in the package. To confirm, are you referring to the squeegee? To install your window decal, please note that you may use any flat object, such as a credit card, to remove bubbles. Since the decal can be repositioned, we suggest that you do this to remove the bubbles that have formed. Furthermore, we recommend that you follow our wet or dry application methods, depending on the material you ordered. You can see both sets of steps below; if you have our transparent material, use wet application. If you have our opaque material, use the wet application for inside glass and the dry application method for outside glass. We hope this helps. Wet application method 1. Clean: Make sure your surface is clean and clear of debris. 2. Mist: Lightly mist the surface using water. 3. Peel: Remove the backing. 4. Apply: Gently press the sticker onto the surface. Start in the middle and work your way out. 5. Squeegee: Use a squeegee (sold separately) to remove any bubbles. Dry application method 1. Clean: Make sure your surface is clean and clear of debris. 2. Peel: Remove the backing. 3. Apply: Gently press the sticker onto the surface. Start in the middle and work your way out. 4. Squeegee: Use a squeegee (sold separately) to remove any bubbles.

Thank you for your feedback, and we’re sorry to hear that the final product appeared pixelated and did not match what you saw on screen. We understand how disappointing this must be. To help us review this further, could you please reply to this email with a photo of the decal showing the issue? Once received, we’ll be happy to take a closer look and assist you accordingly. For an immediate solution, please reach out to our Customer Support team via https://www.vistaprint.ca/customer-care/help-center/.