Florals & Greenery Window Decals Templates

Thank you for taking the time to share your experience with us. We’re very sorry to hear that the Window Decals and Standard Business Cards you received did not meet your expectations, especially when comparing them to items printed locally. This is not the experience we want for you, and we appreciate you bringing these concerns to our attention. After reviewing your order history and the Purolator tracking information, we can confirm that both sets of Window Decals were delivered on time. For the Standard Business Cards, we acknowledge your note that they arrived two days later than the expected delivery date. Regarding the colour difference you observed, our printing process uses CMYK colour mode, which is standard for ink‑based production. CMYK can naturally appear darker or less vibrant than what you see on screen, which displays colours in RGB mode. This shift can be more noticeable with certain tones and gradients. In your case, the variation may be due to this colour conversion or differences between printer types. For future orders, here are a few tips that may help achieve a closer colour match: - Design in CMYK mode from the start for more accurate print results - Reduce the amount of black (K) in your colour mix to brighten certain shades - Review our guide on RGB vs. CMYK for helpful artwork‑preparation tips: https://www.vistaprint.com/hub/correct-file-formats-rgb-and-cmyk To help us look into this further and determine the best resolution, could you please share clear photos of the two decals and the business cards showing the colour and thickness concerns? We’ll also ensure your feedback is shared with the relevant team for review and improvement. If your request is urgent or you’d prefer to speak with someone directly, our Customer Support team is available at 833‑996‑2067, or you can visit our Help Center anytime: https://www.vistaprint.ca/customer-care/help-center/ We look forward to assisting you.

Thank you for your feedback. We are sorry to hear that the installation of your decal did not go well, resulting in glare and a messy finish, and that you feel you'll need to reorder and reinstall. A less-than-perfect finish is often due to air pockets or residue during the dry application. To help you achieve a smooth, professional result on your next attempt, we strongly recommend using the "wet application" method detailed below: 1. Clean: Make sure your window is completely clear of dust or particles. 2. Wet: Cover the window with a solution of warm water and a small amount of washing-up liquid. 3. Apply: Carefully peel your decal off the backing and then place it directly onto the wet window. The solution allows you to slide the decal into the perfect position. 4. Smooth: Starting from the center of the decal, use a flat edge (like a credit card or squeegee) to firmly push the water and any bubbles out toward the edges. This method is highly effective at eliminating glare and bubbles for a clean, professional install. We hope this helps if you decide to try again.