Step & Repeat Banners Templates

We’re sorry to hear that the banner material was wrinkled and difficult to manage, and that the frame felt unstable. We understand your concerns regarding its durability. We see that you’ve already reached out for assistance, and we trust that our Customer Care team has provided the support you need. As such, no further action is required from our end at this time. Thank you for giving us the opportunity to address this situation.

Thanks for your review submission. We're sorry to hear that your banner arrived with distorted graphics and a QR code that didn’t work properly. We recommend for future ensuring your banner design is created at 300 DPI (dots per inch) or higher. Low-resolution images or designs stretched to fit a larger size can cause distortion when printed. We also recommend avoiding stretching, rotating, or resizing the QR image disproportionately and saving and uploading your banner as a PDF or high-resolution PNG (not JPG). We also would like to encourage you to use the proof option that's available to you, viewing your image at 100% magnification to confirm by scanning the QR code from the proof to ensure it directs correctly. We have emailed you information regarding the resolution that has been provided to you. We look forward to assisting with future products of interest.