Therapy Posters Templates

We are sorry to hear that the posters did not reflect the vivid colors and contrast of your original artwork and understand how disappointing this must have been. Furthermore, we have checked your account and noted that our team is currently handling this issue via email and is awaiting your response, so they can proceed with a suitable resolution. We appreciate you bringing this to our attention and encourage you to continue the email conversation so we can assist you as quickly as possible.

We’re very sorry to hear about your experience with the Posters in Semi‑Gloss Lamination. While we’re glad the print came out crisp and clear, we understand your concern that the finish did not match your expectation of a fully laminated surface that could be written on and erased with a marker. To assist you further, we kindly ask that you provide clear photos showing the material finish. This will allow our quality team to review the issue thoroughly and work with you to find the best possible resolution. Please be assured that your feedback will also be shared with our product team to help improve clarity around finish options and ensure customers have the right expectations when selecting lamination. If your request is urgent or you’d prefer direct support, our Customer Support team is available at 833‑996‑2067, or you can visit our Help Center: https://www.vistaprint.ca/customer-care/help-center/ for real‑time assistance. We truly appreciate you bringing this to our attention and look forward to the opportunity to make this right.

We apologize for the disappointment with the print quality of your larger poster. We understand how frustrating it is when part of an order doesn’t turn out as expected, especially when the other posters met your expectations. Based on our review, we can see that you’ve already contacted our Customer Care team and that the matter has since been addressed and resolved. We’re glad our team was able to assist and work toward a solution for you.

Thanks for sharing this with us. We’re sorry to hear about your disappointment with the recent poster order with lamination from us, and we appreciate you bringing this to our attention. We recommend selecting the premium gloss option for future poster orders to give it a sturdier feel instead of the semi-gloss that was selected for this recent order. If you have any additional product or design-related queries, let us know. We're here to help.