We regret that the image did not as expected and apologize for the letdown. To ensure your satisfaction, we have reviewed the account and taken the appropriate action to resolve the problem. You will receive an email with the resolution details. We would also like to note that, a section of the logo appeared to have a lower resolution than the other. For future reference, we suggest using high-resolution images, preferably 300 dpi for the best results. We hope this is helpful.