Rounded Corner Postcards Templates

We regret the confusion caused and are sorry for the inconvenience regarding the envelopes. We are glad to hear that the postcard size worked perfectly for your needs and that the 4x6 format was the right choice for your Christmas cards. That said, we understand the disappointment about not receiving envelopes. When ordering postcards, envelopes are not offered during the checkout process, as envelopes are only included or selectable with Christmas cards and greeting card products. Your feedback is appreciated and will be shared internally for review and improvement, as we are always looking for ways to make product options and expectations clearer during the ordering journey.

Thanks for your feedback. While we are happy you are pleased with the cards, we apologize for the condition the order arrived in and understand how frustrating it is to receive crushed or creased products. To help us investigate and resolve this issue, please reply to this email with a photo showing the damaged postcards and advise how many cards were affected. This will allow us to take the appropriate next steps to address your concern.