Manufacturing Custom Flyers Templates

Thank you for your review. We completely understand your disappointment regarding the print quality, and we are very sorry that the light gray background did not show up as expected on your final product. When files are uploaded to our studio, our system streamlines the data to prepare it for printing. Because our automated system was unable to identify the light gray background on our screen in the design studio, we highly recommend utilizing a CMYK design for future projects to ensure every element prints clearly and accurately. Additionally, we recommend increasing the resolution of your file before uploading, as a higher-quality file helps our printing equipment capture subtle color gradations much better. We are here to assist with your replacement once an updated file is provided. You may also utilize our design services: https://www.vistaprint.ca/design. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via: https://www.vistaprint.ca/customer-care/help-center/.

We are very sorry about the Custom Flyers you received. This is not the VistaPrint experience we want you to have, and we appreciate you sharing your feedback. We understand that while the overall quality was good, the colour did not match your expectations. To assist you further, we recommend providing clear photos of the colour quality issues noted so we can work with you to find the best possible resolution. Your feedback will also be shared with our team to help improve colour accuracy and printing consistency in future orders. If your request is urgent or you would prefer to speak directly with a representative, our Customer Support team is available at 833‑996‑2067. You can also visit our Help Center at https://www.vistaprint.ca/customer-care/help-center/ for real‑time assistance. We truly value your time and input, and we look forward to helping ensure your flyers meet the quality you expect.