Animals & Pet Care Custom Flyers Templates

Thank you for your feedback. We’re sorry to hear that the size and quality of your order didn’t meet your expectations. To help us better understand the issue, could you please share a photo of the product? Once we see it, we can work with you on a replacement or another solution. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via https://www.vistaprint.ca/customer-care/help-center/

We regret to hear that you received 1000 of the flyers damaged. We understand your disappointment and apologize for any inconvenience this may have caused. This is not the type of service we want our customers to have. Thank you for reaching out directly to customer care, so they could provide you with some assistance with the order. Your business is extremely valuable and important to us, so we hope the new order works out better for you.

We are sorry to hear that the flyer thickness did not meet your expectations. After reviewing your order, we can confirm that the selected paper stock was our 5pt Glossy, which is part of our budget-friendly range. This option is designed to provide a lightweight and economical solution, which means it will feel thinner and more flexible compared to our premium paper stocks. For customers seeking a sturdier and more substantial feel, we do offer a wide range of upgraded flyer paper options, including thicker and premium stocks that provide added durability and a higher-end finish. For future purchases, we recommend carefully reviewing the product specifications on the product page prior to placing your order. The paper weight and finish details are outlined there to help set clear expectations and ensure the selected option aligns with your needs, here's a direct link for your convenience: https://www.vistaprint.ca/marketing-materials/flyers We appreciate your feedback and hope this clarifies your concern.