We are very sorry for the confusion regarding your order. The description does state that these are custom carbonless forms, loose, 2- or 3-layer sets designed for quick, custom, and mess-free receipts. We understand how this could be mistaken for booklets, and we apologize for any misunderstanding this may have caused. Based on our review, we also saw that you previously contacted our Customer Care team and the matter has since been resolved.

We're sorry for the disappointing print putcome of your Carbonless Forms, particularly the small and crowded text. We understand how essential clear and readable details are for your documents, and we appreciate the opportunity to clarify this issue. After reviewing your design, we noticed that the font size was quite small and the layout was densely packed with information, which likely caused the text to appear cramped and difficult to read in the final print. To help avoid this in future orders, we highly recommend using our on-screen preview feature and downloading a PDF proof before submitting your order. These tools give you a realistic view of how your design, including text size and spacing, will appear once printed. You can find more information on how to use these features effectively in this helpful article: https://www.vistaprint.ca/customer-care/help-center/360052259371/?querycat=helpcenter_search_dropdown&q=pdf%20proof We also suggest adjusting your current template by increasing the font size and allowing more space between text blocks to enhance readability. Once you’ve made these changes, please feel free to place a new order at your convenience. We hope these tips assist you, and we’re here to help with any further questions or assistance you may need.