Terrible Embroidery and Bad Customer Service
Nov 24, 2025 | Antony L. |
Verified Buyer
Response from Vistaprint Customer Care Team:
Thank you for taking the time to share this, and we are truly sorry for the experience you’ve had with the embroidery and with the support responses you received. This is not the level of quality or service we aim to provide. We have taken action on your account to address this issue, and an email will be sent with the full details of the resolution. To help us review this further, please reply to this email with a photo of the embroidery from your most recent hats. This will allow our team to properly assess what went wrong.
