Thanks for your feedback! We’re sorry the first order didn’t meet your expectations, but we’re glad to hear the second one hit the mark. If there’s anything else we can assist with, don't hesitate to reach out again.

We apologize for any issues with the logo placement on your hat. It’s possible that it may have been caused by the design itself, but we'd like to make sure we fully understand the situation, so we can assist you better. Please respond to this email with images showing what was received. That will help us determine the best way to resolve this for you. We appreciate your understanding, and look forward to hearing from you soon.