Thank you for bringing this to our attention. We’re truly sorry to hear about the quality issue with your recent order, especially with the logo alignment and stitching. We’ve gone ahead and processed a replacement at no cost to you, which will be shipped under the same order number. Once it’s on its way, you’ll receive an email containing the tracking details for your reference. Please feel free to dispose of or recycle the item you received. We appreciate your patience and understanding, and we’ll make sure your replacement meets the high-quality standards you expect from VistaPrint.

Thank you for sparing the time to share your experience with us through your review. We regret to hear that the printing on the hat is peeling off. We are happy to look into this for you. To help us assist you more effectively, please reply to the email/message with photos displaying the concern. If your request is urgent, and you need an immediate solution, please reach out to our Customer Support team via www.vistaprint.ca/customer-care/help-center/.

We’re truly sorry to hear about the issue with the sewing of your logo on the hat. Maintaining accuracy and high quality is a top priority for us, and we understand your frustration. Your feedback is important to us, and we’ll be sure to forward it to our team for review and improvement. Furthermore, we’re glad to see that you reached out to our support team, who promptly addressed your concern and took the necessary steps to resolve it. We look forward to serving you again in the future.