Thank you for sharing your feedback on the Port Authority® Low-Profile Snapback Trucker Cap. We're pleased to know the hat's overall quality met your expectations, and we're genuinely sorry to hear that the logo placement fell short. We understand how essential it is for your branding to be both prominent and well-aligned, and we’re committed to making this right. To help us better assess the issue and explore the best possible resolution, we kindly ask that you reply to your review with clear photos showing the logo placement, along with the quantity affected. This will allow our team to investigate thoroughly and ensure your feedback is shared with our product and design teams for future improvements. If your concern is time-sensitive or you’d prefer to speak with someone directly, our Customer Support team is available at 833-996-2067, or you can visit our Help Center (https://www.vistaprint.ca/customer-care/help-center/) for personalized assistance. We sincerely appreciate your patience and the opportunity to support you.

We're very sorry to hear about your experience with the hat and the quality of the logo. That’s definitely not the standard we aim for. To help, we've taken action on your account to address the matter, and you’ll receive an email shortly with the details. Your feedback will also be shared with the quality team.