Port Authority® Garment Washed Cap

Thank you for your review. We're sorry to hear that the baseball cap was smaller than you expected. To help ensure the best fit for future orders, we recommend reviewing the product details and sizing information available on the product page before placing an order, as fit can vary between styles and manufacturers. We have completed our checks and emailed you the details of the resolution we've provided. Our care team is always available to assist with any future product or design-related queries you may have.

We’re sorry to hear that the hat colour and material did not meet your expectations. We appreciate your feedback and are glad to hear that you were happy with the embroidery quality. To help us review the concerns further, please reply to this email with your order number and a photo of the hat showing the colour difference compared to what you expected. Once we have these details, we’ll be happy to investigate and assist you further. For an immediate solution, please reach out to our Customer Support team via https://www.vistaprint.ca/customer-care/help-center/

Thank you for your feedback. We're glad to hear you were happy with the hat's color and texture, but we're sorry that the logo was not produced as expected. For future orders, we recommend utilizing the digital proof option that's available to you from the design studio to ensure that your image design meets your satisfaction before processing your order. We have completed our checks and have emailed you details related to the resolution that has been provided to you. We look forward to assisting with future products of interest.

We're pleased to hear that you like the style of the hat and are sorry the logo is not centered on them. We apologize for any inconvenience caused and will be happy to see how best we can help. Please let us know how many of the hats were affected.