LEGACY Dashboard Trucker Cap

Thank you for sharing your experience. We are very sorry to hear that the LEGACY Dashboard Trucker Caps were not as firm as you expected and that this impacted how your business logo was displayed. We understand how important it is for your merchandise to look professional and exactly as pictured. Please note that this style of cap is unstructured, as shown in the product description online. As such, it will not look the same as the other cap, which is structured in the photo. We would love the opportunity to make this right by helping you find a more structured cap style that better suits your needs. Here are a few options: www.vistaprint.ca/clothing-bags/hats/caps/flexfit-r-6-panel-baseball-cap https://www.vistaprint.ca/clothing-bags/hats/caps/flexfit-structured-twill-cap https://www.vistaprint.ca/clothing-bags/hats/caps/flexfit-r-110-r-mesh-back-cap In the future, please look for structured in the description for the best results. We have taken action on your account, and a follow-up email with more details will be sent to you. We trust this was helpful to you.

Thank you for sparing the time to share your experience with us through your review. We regret to hear that the printing and size of the logo on the trucker hat were not as expected. We are happy to look into this for you. To help us assist you more effectively, please reply to the email/message with photos displaying the concern. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via www.vistaprint.ca/customer-care/help-center/

Thank you for reaching out and sharing your feedback regarding the LEGACY Dashboard Trucker Cap. We're sorry to hear that the structure and feel of this particular hat did not meet your expectations, especially compared to the other style you ordered. We want to ensure you have a product you are happy to wear. To help us better understand the lack of shape you described and to determine the best next steps for a resolution, could you please share a few images of the hat by responding directly to this email? Thank you for your patience while we work to make this right.