We're sorry for the disappointment with the fabric of the hats. Your satisfaction is our number one aim, so this is not the type of experience we want you to have. Because the hats did not fully meet your expectations, we took the necessary actions to make this right, and you should be receiving an email shortly with the details. We appreciate you taking the time to share your feedback. Feel free to contact us directly for any additional assistance.

Thank you for reaching out and bringing the issue with the hat to our attention. We are very sorry to hear that there is an issue with the stitching. We'd love to help make things right for you. To help us assist you more effectively, please reply to the email with photos displaying your concern with the hat. If your request is urgent, and you need an immediate solution, please reach out to our Customer Support team via www.vistaprint.ca/customer-care/help-center/.