We’re sorry to hear that the hats did not meet your expectations and that you were disappointed with the fit and overall quality. We understand how frustrating this experience can be, and we appreciate you taking the time to share your feedback. We understand that you have already contacted our customer care team, and we trust they were able to provide the support you needed. At this time, no further action is required on our end, but please know that we are here if you need any additional assistance.