We’re happy to hear that you are pleased with the overall quality of the hat, though we’re sorry to hear about the jagged and uneven stitching as well as your concerns regarding the logo size. If you could please send us some images of the hat, we would be glad to review them and work with you to find a solution. We appreciate your feedback about the design space, as it helps us improve. Additionally, if you are interested, we can suggest another style of hat that may better meet your needs. Just let us know, and we’ll be more than happy to assist.

Your satisfaction means a great deal to us, and we’re sorry to hear that the quality of the Carhartt® Rugged Professional™ Series Cap didn’t meet your expectations, leaving you uncertain about ordering this product again. We truly value your feedback and would appreciate the opportunity to better understand your experience. To help us look into this further and offer the right support, please reply to this email with clear photos showing any specific concerns you’ve noticed. These images will allow us to assess the issue thoroughly and determine the best way to assist you. We appreciate your time and look forward to your response.