Yes
Apr 28, 2024 | Clyde | Verified Buyer
Apr 28, 2024 | Clyde | Verified Buyer
Sep 26, 2023 | Miller
Response from Vistaprint Customer Care Team:
We totally understand your dissatisfaction with the issue encountered with the hats. Meeting your expectations is important to us, so we sincerely apologize for any inconvenience this may have caused. We've taken the necessary actions to make this right, and you should be receiving an email shortly with the details. Thank you for bringing the issue to our attention. We'll ensure to pass your feedback to the team for review.
Sep 23, 2023 | Patrick | Verified Buyer
Response from Vistaprint Customer Care Team:
We're terribly sorry for the disappointment with the hat. Your satisfaction is our number one aim, so this is not the type of experience we want you to have. Because the hat did not fully meet your expectations, we took the necessary actions to make this right, and you should be receiving an email shortly with the details. We appreciate you taking the time to share your feedback. We'll definitely pass it on to the team for review. Feel free to contact us at 833-996-2067 for any additional assistance.
Aug 16, 2023 | dfreir.87 | Verified Buyer
Response from Vistaprint Customer Care Team:
Thanks for your review submission. We're sorry to hear that the hat did not meet your expectations and didn't fit well. Your satisfaction is important to us, and we apologize for any disappointment you experienced with the sizing and appearance of the product. We want to make this right for you and have emailed you information on a resolution that has been provided to you. We hope to have the opportunity to provide you with a more satisfying experience in the future.
May 14, 2023 | alberto | Verified Buyer
Response from Vistaprint Customer Care Team:
Thank you for taking the time and making the effort to write a review. Although we are pleased to hear that you loved the hat's material quality, we are very sorry to hear that your logo's embroidery was larger than anticipated. At VistaPrint, we place a high priority on customer satisfaction. After completing the required modifications, we have therefore processed a free replacement order for a new hat. Soon, you will be sent a confirmation email soon.