Boarding Kennel & Catteries Matte Business Cards Templates

Thank you for sharing your feedback — we’re sorry to hear that the printing quality did not meet your expectations and that gaps appeared on both sides of the cards. Upon close inspection, we found that the uploaded image is of low resolution, and additionally, the design was left without proper adjustments to cover the full bleed area. This resulted in visible print gaps on both sides. For future projects, we recommend ensuring that the uploaded files are of higher resolution (at least 300 DPI) and properly adjusted to fill the template, so the final print comes out crisp and aligned. To help us assist you further, could you please share updated and higher-quality versions of your uploads by responding to this email? This will allow our team to review and guide you toward achieving the best possible results.

We’re very sorry to hear that the Instagram symbol on your Matte Business Cards was difficult to see, even though the cards themselves turned out well. We understand how important it is for every design element to be clear and visible, and we appreciate you sharing this feedback with us. After reviewing the design, we noticed that the font color of the Instagram logo blended too closely with the background, which affected its visibility. To help avoid this in future orders, we recommend using contrasting colors for the font and background to enhance readability. Checking the product preview and generating a PDF proof before placing your order can also ensure that all details appear as intended. Your feedback is valuable and helps us identify areas for improvement. If you have questions or would like assistance with future orders, our Customer Support team is available at 833‑996‑2067, or you can visit our Help Center here: https://www.vistaprint.ca/customer-care/help-center/ for real‑time support. Thank you again for letting us know. We truly appreciate your input and remain committed to helping you achieve the results you envisioned.

Thanks for sharing this with us, and we’re very sorry to hear that the printing on the back of your cards didn’t meet your expectations. That's not the experience we would want for you, and we ask that you provide us with images of the affected business cards so that we can work together to resolve this issue. If your request is urgent, and you need an immediate solution, please reach out to our care team via https://www.vistaprint.ca/customer-care/help-center.