Wedding Events Custom Napkins Templates

We're truly sorry to hear that the print turned out fuzzy on the napkins ordered and apologize for any inconvenience caused. We'll be happy to help with getting the matter resolved if you would reply with a photo showing how the print came on the product.

Thank you for sharing your feedback with us. We’re very sorry to hear that the Custom Napkins you received did not meet your expectations, especially with the black appearing faded rather than the deep colour you were anticipating. This isn’t the experience we want for you, and we appreciate you bringing it to our attention. To help us understand what happened and find the best possible resolution, could you please share clear photos of the colour issue you’re seeing? This will allow us to review the printing outcome more closely and determine the next steps. We’ll also make sure your feedback is passed along to the relevant team for further evaluation. If you need urgent assistance or prefer to speak with someone directly, our Customer Support team is available at 833‑996‑2067, or you can visit our Help Center anytime: https://www.vistaprint.ca/customer-care/help-center/ We look forward to helping you resolve this.