News & Books Wall Decals Templates

Response from Vistaprint Customer Care Team:

Please accept our sincerest apologies for failing to meet your expectations with the decals. We understand that you're disappointed with this and, we wanted to make this up to you. Your account was reviewed and, we've taken the necessary steps to make this right. Also, an email will be sent to you with more information about this. We hope this helps.

Response from Vistaprint Customer Care Team:

Thanks for submitting your review. We are sorry to hear there was a line going through the wall decals. Please rest assured this isn't typical, and we're happy to offer a replacement order. The order number will be the same as the original order, and you may track the status by going to your order history, located under "My Account". We trust this will be helpful.

Response from Vistaprint Customer Care Team:

Please accept our sincerest apologies for letting you down with the Wall Decals. We share your disappointment with the outcome and definitely not the experience we want you to have. Currently, we don't have a transparent option for our Wall Decal. My apologies for this limitation. In an effort to ensure your satisfaction, we've processed a merchandise credit to your account for the cost of the product. An email with details of the credit has been sent.