Non-Profits, Charity, and Politics Mesh Banners Templates

We are sorry that, despite the fact that the size has been great, and that the quality of the fabric has seemed excellent to you, the black of the design has had a rather grayish tone. Of course, our goal was to see you 100% satisfied with your new tarp. When taking a look at the creation from your gutter, the truth is that we notice that this grayish look is part of the design used (it appears on the top of the canvas). We would like to clarify that we always print the designs as they are placed by the client. That's why, when you take the item to the cart, it comes out as a small form to remind you that you have to check everything before confirming the purchase. We also give you the possibility to download a proof in PDF format through which you can see how your design looks once printed. (appears from the editor when you click "Preview" at the top right). If that wasn't what you were referring to, you can offer us photos by replying to this email. If you are in urgent need of a solution, it would be best to contact our customer service department directly. Here is the link https://www.vistaprint.com/customer-care/help-center/ Thank you for your understanding.

We're sorry to hear that you were not happy with the print color on the banners ordered and apologize for any inconvenience caused. We're seeing that you were able to get the matter resolved when our customer care team was contacted. To ensure that the correct color is printed on a product for a future order, we would recommend creating your design using the CMYK color format as that's the format we use to print.