Information & Technology Car Magnets Templates

Thank you for sharing your thoughts on the car magnet. We value your feedback and regret that the car magnets did not adhere well to the material of your vehicle. Furthermore, if the magnets were removed shortly after application, they may not be compatible with the material of your vehicle. Kindly note, our car magnets are designed for ferromagnetic metals such as iron, steel, nickel, and cobalt. They may not stick to aluminum, fiberglass, wood, or plastic surfaces. For more details, you can refer to our FAQs at www.vistaprint.ca/signs-posters/car-door-magnets. In addition, we suggest using car decals, which do not require a magnetic surface for the best results; www.vistaprint.ca/signs-posters/car-door-decals. We have addressed this matter in your account, and you can expect a follow-up email with additional information soon. We hope this resolves the issue for you.

Thank you for sharing your experience with us. We’re very sorry to hear that one of your Car Magnets came with visible print lines and that the other, despite careful application, did not stay in place. This is not the level of reliability we want our customers to encounter, and we regret that this happened. As a courtesy, we’ve already arranged for two free replacements to be sent via express shipping. You’ll receive an email with tracking details once they ship, and you can also monitor the order through your Order History: https://www.vistaprint.ca/oh/ page. To help ensure the best performance of your replacement magnets, we recommend the following care and application steps: 1. Clean both the vehicle surface and the magnet back with a damp cloth and mild detergent. 2. Dry thoroughly before applying. 3. Apply only to flat, smooth, rust‑free metal surfaces; avoid curves, dips, or textured areas. 4. Maintain by removing and reapplying every 2–3 days, and cleaning weekly to prevent buildup. Proper installation means the magnet should lie completely flat against the surface, with no air bubbles or lifted corners. For more guidance, you can also refer to the FAQs on our product page: https://www.vistaprint.ca/signs-posters/car-door-magnets#FAQs Your feedback has been shared with our quality team to support ongoing improvements in both product performance and customer experience. Thank you again for your patience and for giving us the chance to make this right. If you have any further questions or need assistance, our Customer Support team is available at 833‑996‑2067, or you can visit our Help Center: https://www.vistaprint.ca/customer-care/help-center/ for real‑time support.