News & Books Aluminum A-Frame Signs Templates

Response from Vistaprint Customer Care Team:

We're truly sorry to hear about the issue with your sign. Your satisfaction is important to us, and we want to ensure that you receive a product of the highest quality. We're more than willing to make things right for you. Kindly respond to this email with your order number including images of the A-Frame, and we'll work with you to find a solution that you'll be pleased with. Thank you for bringing this to our attention, and we look forward to hearing from you.

Response from Vistaprint Customer Care Team:

Please accept our sincerest apologies for failing to meet your expectations with the sign. We understand that you're disappointed with this and, we wanted to make this up to you. Your account was reviewed and, we've taken the necessary steps to make this right. Also, an email will be sent to you with more information about this. We hope this helps.

Response from Vistaprint Customer Care Team:

Thank you for taking the time to share your review. We are so sorry to hear that the stand is unsuitable for the frame. We would love to review what was received so that the best resolution can be provided. Kindly reply to this review email with an image.

Response from Vistaprint Customer Care Team:

We appreciate your review ad supporting images for your A-Frame. It saddens us to see that this is your experience. We would like to recommend our FAQs and other details for this product, and any future purchase. We share very helpful information on use and care for best outcome. Regarding use outside, our website states, "You can, but not when it’s very windy out. For a more durable option that can sustain the elements, check out our Signicades® (https://www.vistaprint.ca/signs-posters/signicade). There is an option available to order just inserts. We are here to assist with the best resolution for your satisfaction. Kindly contact customer care at 833-996-2067.