Not Great
Sep 9, 2025 | Amanda B.
Response from Vistaprint Customer Care Team:
We are very sorry to hear about the issue with the pens. We understand how disappointing it must be to receive items that do not function properly. To help us look into this further and assist with a resolution, we kindly ask that you reply with any relevant images or a short video showing the problems. This will allow us to forward the details to our relevant team for review and next steps. We appreciate your time and the opportunity to make this right.