While we’re pleased to hear that the logo scale on your Taylor Grip Pens met your expectations, we’re sorry to learn that the print clarity did not match what you had hoped for. Your satisfaction is very important to us, and we’re committed to thoroughly addressing your concerns. To help us investigate further, please reply to this email with clear photos of the pens, focusing on the area where the issue is most noticeable. This will allow us to accurately assess the situation and determine the most appropriate resolution. Thank you for your cooperation, we look forward to making this right.