Sophia pen is good but engraving is hard to see
Apr 20, 2025 | Mirjana B. |
Verified Buyer
Response from Vistaprint Customer Care Team:
We are sorry to hear that the website was hard to read on the Sophia Bamboo Pen. We have reviewed the design and found that there was space available to make the text larger. For best results, we recommend that you request a "PDF proof" of your design before completing the order; www.vistaprint.ca/customer-care/help-center/360052259371/. This is available in the editing studio, and when viewed at 100%, it will show you what the document will look like when printed. Furthermore, we have edited the design and have processed a replacement order. The order number will remain the same as the original order, and you can track the status of the replacement by going to your Order History under My Account. We trust this will be helpful.