Thank you for sharing your feedback. We’re very sorry to hear that the pens did not meet your expectations and that the ink quality caused issues while writing. To help us investigate this further and determine the best way to make it right, could you please share images of the pens showing the blotchy or smeared areas? Once we have these, we’ll be able to provide a proper resolution. We appreciate your patience and the opportunity to resolve this. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via https://www.vistaprint.ca/customer-care/help-center/.