Thank you for taking the time to share your feedback. We're truly sorry to hear about your experience with the Full-Color Bright Soft Touch Gel Stylus Pens, and we appreciate the opportunity to address your concerns. We’ve reviewed your design through the account’s edit page, and it appears the template positions the pen clip at the upper left, while the printable area is placed horizontally on the pen’s side. Unfortunately, the white outline you’ve noted wasn't visible even at a 300% zoom on our preview tool, so we understand how this may have been unexpected once printed. Regarding the ink performance, we sincerely apologize that it didn’t meet your expectations. We acknowledge the inconvenience caused and are here to help. To support a more thorough review and find the best possible resolution, we kindly ask you to reply with: - Clear photos showing the printing concerns and ink quality - The quantity of affected pens Your feedback will be shared with the relevant team to support ongoing product and design improvements. Thank you again for bringing this to our attention—we look forward to assisting you and restoring your confidence in our products.