Columbus Pen with Black Ink Laser Engraved

Response from Vistaprint Customer Care Team:

Thank you for finding the time to write an evaluation. We apologize to read that the caliber of our pens fell short of your standards. Customer satisfaction is our first priority at VistaPrint, and we'll forward your feedback to the appropriate teams for improvement and revision. After reviewing your account and taking the necessary steps to resolve your complaint, we sent you a follow-up email with more information.

Response from Vistaprint Customer Care Team:

Thanks so much for sharing your feedback about your recent pen order, and we hope to make your next visit just as satisfying.