We're very sorry that the details in your Bright Maya Stylus Tip Pen with Black Ink were too small. We're always looking for ways to make our service better. Allow us to assist you. Upon checking, your Pens design contains too small and too many details and with the help of creating a PDF Proof, we have confirmed that the details will be printed too small. Although, we truly understand that from the product preview, it looks okay. However, the preview only shows how your design will look once produced. Likewise, we highly recommend that you update your artwork and consider the size of your details to the size of the product once manufactured. We realize that this might not be the best answer you are expecting, but we hope that you still feel our genuine intentions to help. Should you need any further help with your product, please don't hesitate to get back to us by replying to this review.

We're sorry to hear that the logo on the pens did not come out as expected and apologize for any inconvenience caused. We'll be happy to see how best we can help if you would advise if the issue was on all the pens.