We’re sorry to hear that the Boston Elite Slim Black Ink Pens you received didn’t match the online preview, and we understand how this could be disappointing. Your satisfaction is very important to us, and we’re committed to investigating this issue and finding a suitable solution. To help us move forward, please respond to this email with clear photos showing the specific concerns with the pens. This will allow us to carefully evaluate the situation. We appreciate your cooperation and look forward to assisting you further.

Thank you for your review of the Boston Elite Slim Black Ink Pen with Digital Full Colour Wrap. We sincerely regret that the quality did not meet your expectations. Your feedback is important to us, and we would like to investigate this further to assist you better. Could you please reply to this email with photos that highlight the quality concerns as well as a description? We appreciate your cooperation and look forward to hearing from you soon.