Thank you for bringing this to our attention, and we’re truly sorry to hear that the printing issue on your Glass Water Bottle with Bamboo Lid – 503 ml has persisted, even after the replacement. To help us investigate further and ensure this is resolved correctly, could you please send us a clear photo of the bottle showing the overlapping logo issue? This will help our team understand what’s happening beyond the online proof and provide the best solution moving forward. We appreciate your patience and the opportunity to make this right.

We are sorry to hear that the glass quality of the water bottles did not meet your expectations. Customer satisfaction is of utmost importance to us, and we are here to assist in finding a suitable resolution. To help us better understand and address the issue, we kindly ask that you respond to this review with clear images highlighting the specific concerns you experienced. This will enable us to collaborate with you and ensure the most effective solution is provided. We look forward to hearing from you and resolving this matter promptly.