We're extremely sorry to hear that we've let you down with the quality of the water bottles. We're also disappointed to hear that the logo did not print as expected. Your account was reviewed and, we've taken the necessary steps to make this right. Also, an email will be sent to you with more information about this. We value your feedback, and this will help us to make further improvements in our products going forward.

Thank you for your feedback and we apologize for any inconvenience caused by the poor quality print on the water bottles. We'll be happy to look into this for you if you would reply with your order number. SS