We’re glad to hear that you were pleased with the overall quality and print outcome of your Cosy Ceramic Mug with speckled finish and natural glaze, though we’re sorry to learn that the logo placement wasn’t exactly as you expected. We completely understand how important precise positioning is and would like to review this further to make things right. To assist you better, please reply to this email with clear photos of the received mug showing the logo placement, along with a brief note describing what differs from your original design. This will help us assess the issue accurately and determine the best way to resolve it. We look forward to your reply.