Thank you for bringing this to our attention. We're glad to hear the cups and runner were printed well, but we’re sorry to learn that your full order wasn’t received. Please accept our apologies for the oversight. To resolve this promptly, could you let us know how many cups were missing from your delivery? Once we have that information, we’ll be happy to arrange a replacement for you.

We’re really glad to hear your order arrived promptly and that the overall product worked well for you. We're sorry to hear the final print didn’t match expectations, especially with the ink bleeding and clarity of the text. Very fine or small text can sometimes fill in slightly during printing. For the best results, we recommend using bolder fonts, slightly larger text sizes, and avoiding overly thin lines where possible. Also, ensure that the upload is high resolution. As a courtesy, we'd be happy to assist with you replacement order, once an updated design is provided, based on our recommendations.

While we’re pleased to know your order was delivered promptly, we’re truly sorry to learn that the print colors and overall craftsmanship of the 16 oz Ava Plastic Stadium Cups did not meet your expectations. We understand how disappointing this must be and are eager to assist you further. To move forward, please reply to this email with clear photos that clearly show the areas of concern. These visuals will help us carry out a thorough evaluation and determine the most suitable solution. Your feedback is greatly valued, and we look forward to your reply.