District® Soft-Touch Unisex T-shirt

We are truly sorry to hear that the text on your District® Soft-Touch Unisex T-shirt did not appear clearly in the final print. We understand how disappointing this must feel, and are happy to clarify your concern. After reviewing the submitted artwork, we noted that the text within the logo was quite small in proportion to the overall design, which made it very difficult to read once printed onto the shirt material. To help avoid similar concerns in the future, we strongly recommend carefully reviewing the on-screen preview and downloading the PDF proof available during the editing process before finalizing an order. These tools help provide a clearer expectation of how smaller details, text sizing, and overall readability will appear in the final printed result. Furthermore, we would recommend adjusting the design by increasing the font size significantly and uploading a revised file with larger, more visible text for improved clarity. Once the desired edits have been made, please feel free to place a new order at your convenience. We appreciate you sharing your experience and hope this clarifies your query. Should you have any questions or need further assistance, please don't hesitate to call us at 833-996-2067.

Thank you for being a long-time VistaPrint customer. We’re sorry to hear that the print quality on your recent District® Soft-Touch Unisex T-shirt order did not meet the standard you’ve come to expect from us, especially compared to your previous experiences. We understand how disappointing this must be, and we appreciate you bringing it to our attention. Your feedback is valuable and will be shared with our Quality Team for further review. To help us investigate and find the best resolution for you, could you please reply with photos of the T-shirt you received along with a brief description of the print quality issues you noticed? Once we receive those details, we’ll be happy to look into this further for you.