Thank you for reaching out and bringing the issue with the T-shirt to our attention. We are very sorry to hear that there is an issue with the printing of the shirt. We'd love to help make things right for you. To help us assist you more effectively, please reply to the email with photos displaying the concern with the shirt. If your request is urgent, and you need an immediate solution, please reach out to our Customer Support team via www.vistaprint.ca/customer-care/help-center/.

We appreciate your feedback and apologize for the delivery issue with your T-Shirts. Rest assured, we’ve shared your concerns with our team for review and are committed to addressing the matter. Upon checking, the orders were marked as delivered on January 20 and January 28. We have informed our courier team to help prevent this issue in the future. Likewise. we want to ensure your satisfaction and have taken the necessary action on your order. You will be receiving a confirmation email with more details. We value your patience and understanding and appreciate the opportunity to assist you.

While we’re pleased to hear that the printing on the Port & Company® Youth Performance T-shirt met your expectations, we’re sorry to learn that you felt the material quality did not meet your standards. We truly appreciate your feedback, as it offers valuable insights into areas where we can improve our products and services. Please rest assured that we will share your comments with our team for review and potential improvements. To make things right, we’ve taken the necessary steps and provided additional details in a follow-up email. We trust you will find this information helpful, and should you need any further assistance, please don’t hesitate to reach out.